Incredibiz is business software: invoicing, quoting, sales pipeline, projects, team and related tools, provided as-is over the internet at incredibiz.co.za and incredibiz.co. We work hard to keep it available and correct, but we do not warrant uninterrupted or error-free operation.
You are responsible for your sign-in credentials and for everyone you invite into your workspace. Keep your email current — it is how we reach you and how you recover access. You must be able to enter binding agreements in your jurisdiction to use Incredibiz.
Your business data — customers, invoices, documents, messages — remains yours. You grant us the licence to host, process, transmit, back up and display it as needed to run the service, and as further described in the Data use section, which forms part of these terms.
No unlawful content, no abuse of the platform or other users, no attempts to breach security, scrape at scale, resell access, or interfere with the service. We may suspend accounts that put the platform or other customers at risk.
The Free plan is free indefinitely, within its published limits. Paid plans bill monthly in advance via our payment providers (Payfast for ZAR, PayPal for international). Prices may change with at least 30 days' notice; changes never apply retroactively to a period you have already paid.
Cancel any time, in one tap, from Settings. See the Refund policy. When a paid plan lapses your workspace drops to Free — nothing is deleted.
To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid us in the three months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits or data loss beyond our reasonable control. Nothing in these terms limits liability that cannot lawfully be limited, including under the Consumer Protection Act 68 of 2008 where it applies.
We may update these terms; material changes will be announced in-app or by email, and continued use is acceptance. These terms are governed by the laws of the Republic of South Africa.
Questions: hello@incredibiz.co.za
We don't do refunds — because you never need one. There are no contracts and no notice periods:
Duplicate or erroneous charges are of course corrected — email hello@incredibiz.co.za and we'll sort it out. Statutory rights that cannot be excluded are unaffected.
To provide and secure the service (contract), to bill you (contract/legal obligation), to prevent fraud and abuse (legitimate interest), to improve the product (legitimate interest / consent, see Data use), and to send service messages. Marketing messages are optional and unsubscribable.
We do not sell personal information. We share only with processors needed to run the service — hosting (Xneelo, South Africa), payments (Payfast, PayPal), email delivery — under agreements binding them to confidentiality and security, and with authorities where the law compels us.
We keep data while your account is active and as required for legal/tax records thereafter. You may access, correct, export or delete your personal information, object to processing, or complain to a regulator — email hello@incredibiz.co.za and we will respond within the timelines the applicable law sets.
By creating an account you grant Seid Holdings (Pty) Ltd and its operating entities a non-exclusive, worldwide, royalty-free permission to collect, store, host, copy, transmit, process, organise, index, analyse and otherwise use the data associated with your account — including account data, business content you upload or create, technical, device and usage data, and interaction metadata — for the purposes of: (a) operating, maintaining, securing, backing up and delivering the service and its features; (b) diagnosing faults, preventing fraud and abuse, and enforcing our terms; (c) developing, testing, training, benchmarking and improving our products, features, algorithms and models, and building aggregated or statistical datasets; (d) producing anonymised and/or de-identified data — which, once it can no longer reasonably identify you or any person, is not personal information and may be used and retained by us without restriction; (e) communicating with you about the service; and (f) complying with law. This permission is granted to the fullest extent permitted by, and shall at all times be exercised in accordance with, applicable data protection law — including POPIA (South Africa), the GDPR/UK GDPR (Europe) and applicable US state privacy laws — and does not override the rights those laws grant you, including the rights to access, correct, delete, object to or restrict processing described in our Privacy Policy. Where a specific processing activity legally requires separate or explicit consent, we will ask for it; where consent is the basis, you may withdraw it without affecting prior lawful processing. Personal information is never sold, and identifiable business content is never published or shared outside the sharing described in the Privacy Policy.
For South African users, Seid Holdings (Pty) Ltd is the responsible party. We process personal information lawfully, minimally and for the purposes above; we apply the security safeguards described under Security; and operators (processors) act only on our instructions.
For users in the EU/EEA/UK, Seid Holdings (Pty) Ltd is the controller. Legal bases are: performance of contract (running your workspace), legitimate interests (security, product improvement — balanced against your rights), consent where we ask for it, and legal obligation (tax/records).
For residents of California and other US states with privacy statutes: we do not sell or share personal information for cross-context behavioural advertising, and we do not use sensitive personal information beyond what is necessary to provide the service.
© Incredibiz · Seid Holdings (Pty) Ltd · incredibiz